Send us a message if you have any questions.

Back to Shop

Affiliate Program`

Authorized Distributors

Bells of Steel Australia

<p class="tdfocus-1717081419295">Please fill out the Contact Us form on this page or email support@bellsofsteel.au with all your relevant information, and someone from our Customer Service team will be able to change your shipping address or any other information that must be changed. If the carrier has a fee for the address change we will pass it on to you.</p>

Please fill out the Contact Us form on this page or email support@bellsofsteel.au with all your relevant information, and someone from our Customer Service team will be able to change your shipping address or any other information that must be change

I would like to change my shipping address/I would like my order shipped elsewhere, what do I do?

🚚 Shipping

Can I pick-up my order?

Can I get an update on my order?

Can I make a change to my order?

How can I locate or receive a copy of my receipt?

How do I return an item?

The item I want is on presale. What does that mean?

My order contains both presale and available items. When will I receive my order?

How do I get a refund/cancel my order?

Where is my refund?

Can I receive in-store credit instead or a refund?

📋 Orders

When will my order ship?

Can I combine orders to save on shipping?

Where do you ship?

I am missing an item(s) from my order, what do I do?

Tracking - Status stuck in label created

I only received part of my order that was shipped via freight

Problem with delivery address

I received the wrong product or a product was missing from my order

What happens if my package is lost or stuck in transit?

What should I do if I mistakenly chose pickup instead of shipping?

What should I do if my order arrives damaged or has a defect?

I don’t see an option for pick-up.

My coupon code does not work.

✅ Checkout

When will this product be back in stock?

Do your rack attachments fit on the power racks of other brands?

Where are your products made?

📦 Products

I would like to change my shipping address/I would like my order shipped elsewhere, what do I do?Updated 2 months ago